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Effective communication
is necessary if a team is to be successful and meet its objectives.
"How do we define good
communication?"
"What are the blockages to communication?"
"How can poor communication cause conflict in a team?"
We often think of communication
as talking and forget the importance of listening.... but
is it this simple?
# In the majority of teams
and indeed in our personal relationships, communication (or
the lack of it) is often the major issue cited for disharmony,
misunderstanding, or personality conflicts.
# It is important to understand
that our personal style has much to do with the way we communicate.
Some people are much more feelings sensitive (empathic). Others
are more reason or logic oriented (but may lack tact). Some
are dominant and some are passive. In most teams some individuals
embrace change and new ideas, while others prefer the status
quo. Some may always see the 'big picture' yet others show
real vigilance about detail.
# It is important to understand,
that we are measured by our actions (what we do, what
we say and the way we say it), yet we measure ourselves by
our intent and motives.
# We often react to another
person's style rather than what
they are saying.
# We all have strengths and
weaknesses, but good teams celebrate individual differences
and realise that the best teams focus on combined strength
rather than individual weakness.
# This workshop is about understanding
our own style and the style of other team members so that
we can communicate more effectively in the future.
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